WHEN WILL YOU SHIP MY ITEMS?
We processes orders between Monday and Friday. Orders will be processed within 4 business days of ordering and shipped the next day after the processing day.
- All items are subject to a handling period before they are dispatched.
- Some of our products are shipped on demand (meaning we make them as our orders come in). For sample: T-shirts.
- We will notify you by email when your items have been shipped.
- Please note that we don't ship on weekends.
HOW DOES THE FREE SHIPPING WORK?
Free shipping is on select items only. If you order $ 24.99 or more you qualify for FREE SHIPPING. FREE Promotional items do not qualify for free shipping.
WHEN WILL I RECEIVE MY ITEM(S)?
For all Free or Standard Shipping orders please allow up to 7 - 16 days.
For all Priority Expedited Shipping orders customers should expect to receive their item(s) in 3 - 7 business days. (not available on some items).
Please note that these are estimated delivery times only, therefore our store is not guaranteeing delivery dates.
COUNTRIES WE SHIP TO:
For the moment we ship to United States Only! If you are outside of the united states and want to purchase a product, please contact us to process a custom order.
DO YOU SHIP INTERNATIONALLY?
We do it on a has needed basics. Please contact us.
HOWEVER PLEASE BE AWARE….
Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient; DARLING STORE has no control over these charges, nor can DARLING STORE predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
WHERE ARE MY ITEMS COMING FROM?
Although our main offices are located in North America, some of our specialty items are located in other countries such as Australia, Germany, United Kingdom and China.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. Please keep this in mind when receiving deliveries.
WHY DON'T I SEE MY TRACKING INFO?
It’s not uncommon for NO tracking information to show until your package has been scanned in by the US carriers. It might remain “blank” for up to a week after you receive your tracking link.